Stop losing jobs to slow follow-up.
AI systems for Australian Trade & Construction businesses that respond to every lead instantly, chase every quote automatically, and get more jobs booked — without you or your team doing the chasing.
I help Trade & Construction businesses win back lost jobs and hours every week, with AI systems built by someone who's spent decades growing businesses in this exact industry.
You're not losing jobs because your work isn't good enough.
You're busy running the business — quoting, managing crews, chasing payments — and somewhere in the middle of all that, leads go cold.
A lead calls while you're on a roof or in a client meeting. By the time you ring back, they've already booked with the next builder on the list.
You send out a solid quote, then life gets in the way. A week later it's still sitting unopened, and so is the job.
Your calendar's a mess of half-remembered follow-ups and sticky notes, because nobody has time to run a proper system.
Margins are already tight and payment terms are already long — every job you lose to slow follow-up hurts more than it should.
None of this is because you're bad at your trade. It's because there aren't enough hours in the day to run the business and chase every lead the way it deserves.
A system that follows up so you don't have to.
SME AI Works builds AI-powered systems that respond to leads, chase quotes, and book appointments automatically — running quietly in the background while you focus on the job in front of you. No new software to learn, no extra admin, no more chasing.
This isn't a chatbot bolted onto your website. It's a complete follow-up system, built around how your business actually runs, live within two weeks.
Here's how it works
From first contact to booked job — automatically.
We map your business
Before we build anything, we look at how leads currently come in and where they're falling through the cracks — website enquiries, missed calls, quotes that go quiet. Every system is built around your business, not a generic template.
We build your system
We set up instant lead response, missed call text-back, quote follow-up, and appointment booking — all working together behind the scenes. You don't need to touch a thing.
It goes live in two weeks
Once it's built and tested, your system goes live — quietly working every time a lead comes in, a call goes unanswered, or a quote goes out, so nothing falls through the cracks again.
We keep it running
Every month, we check in on performance and fine-tune the system as your business changes. Unlimited support is included — if something needs adjusting, that's on us, not you.
What changes once it's live.
More jobs booked, not just more leads
Every enquiry gets an instant response — before your competitor even sees the message — so fewer leads slip away before you get the chance to quote.
Hours back in your week
No more manual follow-up, no more remembering who to call back. The admin that used to eat your evenings runs itself.
Quotes that don't die in inboxes
Automatic follow-up sequences chase quotes for you, so the ones that just needed a nudge actually turn into jobs.
Fewer missed opportunities after hours
Missed calls get an instant text-back, so a call that comes in after hours doesn't automatically go to the next builder on the list.
A growing reputation, without the extra work
Automated review requests go out after every completed job, building your Google reviews without you having to remember to ask.
Peace of mind on cash flow
Fewer lost jobs and faster-moving quotes mean a steadier pipeline — which matters when margins are tight and payment terms are long.
Everything you need, nothing you have to manage.
Instant lead response — every web enquiry or ad lead gets an immediate reply, day or night.
Missed call text-back — every unanswered call gets an automatic text within seconds.
Quote & appointment booking — leads and clients book straight into your calendar, no phone tag.
Quote follow-up sequence — automatic nudges so quotes get a fair chance to convert.
Automated review requests — every completed job becomes a chance to build your online reputation.
Monthly strategy call — a regular check-in to review performance and refine the system.
Unlimited support — if something needs changing, we handle it, at no extra cost.
Done-for-you setup — built and managed for you from day one; no training required.
What this looks like in practice.
As a new agency, I don't have client case studies to share yet — here's what you can realistically expect based on the results I've delivered inside this industry before building AI systems.
Before SME AI Works, I grew a national trade services provider's revenue by 135% — from $12.5m to $29m — by fixing the exact same problems:slow follow-up, inconsistent lead handling, and admin that ate hours better spent on the tools or on-site.
- Fewer leads going cold before you get the chance to quote them
- Noticeably fewer hours spent on manual follow-up and admin each week
- A steadier flow of booked appointments, without extra marketing spend
- A growing bank of Google reviews, without you having to chase them
Every client gets a 30-day results window with a clear, agreed performance benchmark — so you're not taking this on faith.
Built by someone who's spent his career in your industry — not learning it from a course.
I've spent over a decade in Trade & Construction — as a Business Development Manager and Sales & Marketing Manager across residential building, civil infrastructure, and traffic control. Most recently, I grew a national trade services provider's revenue by 135%, from $12.5m to $29m, by fixing the same operational gaps that quietly cost most trade businesses jobs every week.
I started SME AI Works because I kept seeing the same problem everywhere I worked: good businesses, doing good work, losing jobs simply because follow-up couldn't keep up with how busy everyone was. AI made it possible to fix that properly — not with a generic chatbot, but with a system built around how trade and construction businesses actually operate.
I only work with Trade & Construction businesses. Not because I can't build for other industries, but because I understand this one — the tight margins, the reactive scheduling, the cash flow pressure of long payment terms, the frustration of losing good tradespeople to competitors paying more. That's the difference between an AI agency that studied your industry for a few months, and someone who's spent his career inside it.
I build every system myself. No handing you off to a support team who don't know your business. If it needs changing, you talk to me.
Common questions.
Stop losing jobs to slow follow-up.
Every week you wait is another lead that goes cold, another quote that quietly dies, another job that goes to the next builder on the list. It doesn't have to be that way — and you don't have to be the one chasing it.
Book a free strategy call and I'll walk you through exactly what this would look like for your business — no pressure, no jargon, just a straightforward conversation about where you're losing time or jobs right now.
No obligation, just a conversation.